Jay Soni.
London, United Kingdom

Jay Soni

Entrepreneur · Investor · Consultant

I build, back and advise businesses across healthcare, haulage, hospitality and AI, and help the world's most regulated organisations get product and service design right.

Portrait of Jay Soni
Jay SoniFounder, Zyonstudios Ltd
25+Years building and advising
15Global brands advised
5Sectors across ventures and advisory
8Years leading design at Mintel
01Build & back
  • Healthcare01
  • Haulage02
  • Hospitality03
  • AI04
02Advise
  • Product design05
  • Service design06
  • Design systems07
  • Research08

Hover or tap a focus area to see what it means in practice.

About

An owner's eye for what a business needs. A designer's discipline for making it work for the people who use it.

Jay Soni is a London-based entrepreneur, investor and consultant. He builds and acquires businesses, develops AI products, and advises some of the world's most regulated organisations on product and service design.

His career spans more than 25 years, from senior leadership roles at EY and Mintel to his own ventures in healthcare, haulage and logistics, hospitality and artificial intelligence.

He founded his consultancy, Zyonstudios Ltd, in London in 2019.

What I do

Build. Back. Advise.

Three roles, one approach: find what has real fundamentals, then make it work better for the people who depend on it.

01

Entrepreneur

Building ventures

Ventures spanning healthcare, haulage and logistics, restaurants and hospitality, and artificial intelligence.

AI-powered applications that build on machine learning work he began at EY, where he developed a transaction classifier.

02

Investor

Acquiring businesses

Acquisition-led investment in established UK businesses with strong fundamentals, particularly in healthcare.

An owner's focus on operations, customer experience and digital capability.

03

Consultant

Advising organisations

Product and service design for regulated and enterprise teams in financial services, healthcare, energy, aerospace and insurance.

Brought in when a product or service has to satisfy compliance, legacy systems and real users at the same time.

Design practice

Products and the services behind them

Great interfaces fail when the service around them is broken. Jay designs both: the screens customers touch and the journeys, operations and people that deliver them.

Product design

Digital products for regulated and enterprise organisations, taken from strategy and research through interaction design to a shipped, scalable interface.

  • Product strategy
  • UX and UI design
  • Prototyping
  • Design systems
  • Accessibility

Service design

End-to-end services designed across channels, teams and operations, so the experience holds together from first contact to resolution, not just on screen.

  • Customer journey mapping
  • Service blueprints
  • Operating model design
  • Research and discovery
  • Omnichannel experience

Client portfolio

Brands I've worked with

Product and service design through Zyonstudios, from global financial institutions to aerospace, energy and consumer brands.

Financial services 6 brands

  • Mastercard
  • NatWest
  • Experian
  • Moody's
  • RSA
  • Esure

Aerospace, energy & resources 4 brands

  • Boeing
  • Anglo American
  • National Grid
  • Odyssey Energy Solutions

Consumer, retail & health 5 brands

  • EssilorLuxottica
  • Virgin Media O2
  • Primark
  • MWI Animal Health
  • VisitScotland

Career arc

Where I've created impact

Senior design leadership inside global organisations, then founding and building his own.

  1. Zyonstudios Ltd · Founded 2019

    Founder

    Product and service design and advisory for regulated and enterprise organisations, alongside his own ventures in healthcare, haulage, hospitality and AI.

  2. EY UK

    Head of Product Design

    Led product design across Tax, Transformation and Technology, and built a machine learning transaction classifier.

  3. Mintel

    Head of Design

    Eight years leading design at the global market intelligence firm.

  4. Earlier

    Paddy Power Betfair · Emoov

    Design roles across high-volume consumer platforms.

At a glance

Name
Jay Soni
Based in
London, United Kingdom
Roles
Entrepreneur, investor, consultant
Company
Zyonstudios Ltd, founder (2019)
Sectors
Healthcare, haulage, hospitality, AI
Expertise
Product design, service design, business acquisition
Education
London Business School, executive education
LinkedIn
linkedin.com/in/jaysoni

Contact

Let's build something worthwhile.

Tell Jay a little about what you have in mind. Every enquiry is read personally.

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